Automation: comment web request

[CEDRIC DEVAUX]

Hi guys !

I creating automation with several webrequest to create tickets inside another ticketing tool.

Do you know if inside the custom data part we are able to add comment to distinguish wich webrequest match with a action I want to do.

The idea is to add some information when in the future I will have to update the webrequest.

For the moment, when I try to add a comment with // + my comment the automation stop working.

Maybe with a screenshot my explanation it will be more simple to explain ^^

Do you know if we can comment inside the custom data?

Thank you!

[Bill Sheboy]

Hi @CEDRIC DEVAUX 

Based on what you observed, it appears the JSON parser for rules is not handling comments in that format.

A work-around would be to treat the comment as data, if your end-point can ignore / handle it.  Perhaps like:

"message_comment" : "Web request to create ticket inside the other ticketing tool"

Kind regards,
Bill