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Automation Rules

Carolina Rincon
Carolina Rincon
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November 5, 2024

 

I am configuring a rule that validates that the incident is not closed until I have a comment. But I see that it does not save the changes, please tell me how to solve the error.

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Aaron Pavez _ServiceRocket_
Aaron Pavez _ServiceRocket_
Community Champion
November 5, 2024

Hi @Carolina Rincon 

To better understand your issue can you:

- Share screenshots of the whole automation.

- Screenshot of the error.

Regards

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