Automation Rules it's copy all the JSON body in my custom field

[Hender Ruiz]

Hello everyone,

I created a new automation rule to copy the last comment in any issue into a new custom field called "Last comment" using the following structure:

{
"fields": {
"Last comment" :"{{issue.comments.last.body}}"
}
}

The automation rule works, but randomly the rule copy all the JSON structure in the field instead of only the {{issue.comments.last.body}} text

In the image, you can see three comments, the second one works correctly but the other two also get the whole JSON structure

Thanks in ahead!

[Fernando Eugênio da Silva · Accepted solution]

@Hender Ruiz , Welcome to the Atlassian Community!

Apparently you are using the 'Additional Fields' section for this.

I believe your automation rule will be more secure if you just use the smartvalue of: {{issue.comment.last.body}} directly in the 'Last comment' field in your automation rule. Select the action 'Edit issue' > Select the field 'Last comment' and insert this smartvalue: {{issue.comment.last.body}}. Have you tried this? Why are you using additional fields section?

[Hender Ruiz]

I did follow other answers in the community, but using the Smart Value directly does the trick!!! Thanks!