Automation Rules for Project and custom fields

[Joe]

I am using Jira DataBase version and have two projects one has a text box fields and the other a drop down. When ever a ticket is created with some text in the text box in one project it should update the drop down in the other project. Please advise how this can be done using automation rules. 

[Mathis Hellensberg]

Hi @Joe 

Not exactly sure what you are trying to accomplish here, but when you say "update the drop down" what do you mean? Are you trying to add more options in the dropdown or trying to set an existing value and why? :)

[Joe]

Hi Mathis, 

I appreciate your reply. I have a text box field for example acceptance criteria. Once I fill this field. I need it to populate to a drop down text field in another project. I was recommended to use automation and have successfully cloned the issue from project to project but cannot get the text box entry update on the other project with the drop down field. 

[Mathis Hellensberg]

It should be possible, but I can't see how, using Automation. It could most likely be done using Scriptrunner, but I need to make sure that I understand the specific kind of field you are using as there is no such thing as a "drop down text field". It's either a text field or a drop down (Select List(single choice) or Select Llist(multiple choice)). Also are these field custom or system fields? :)

[Joe]

Hi Mathis,

Thank you for responding. The text field is a drop down select list (multiple choice). This is a custom field. 

[Joe]

Hi Mathis,

I tried using copy custom fields in built in scripts but for some reason it deletes the source where I am copying from and does not populate the target source. 

[Joe]

Hi Mathis,

I tried using the acceptance criteria as the text box where the user will put for example Test123. The target field will be a drop down where it will list all inputs from the acceptance criteria. I am working on the jql query in the filter id and hopefully get a solution. 

[Mathis Hellensberg]

Hi @Joe

I simply don't understand what you are trying to do :( Maybe you could post some pictures and I'll gladly take a look.

Cheers!