Automation Print Multiple Values from parent to child with custom field

[JuanD]

Hello,

I am working on an automation to have the values of a task in a custom field, which is of multiple-choice selection, printed in a subtask within the same custom field.

The trigger is the status update. The logic I am using is as follows: when the issue's status changes to "Pod Joined Vendor," Jira should consult the parent issue, retrieve the value existing in the "Vendor Name" custom field, and then print it in the subtask within the same "Vendor Name" custom field.

I have the same automation for a single-selection field, and it works correctly. I believe the issue or the reason why the automation is not functioning as intended might be because the "Vendor Name" field is a multiple-selection type. I assume that I need to adjust the syntax of the smart value accordingly.

Any experience on this subject?

[Bill Sheboy · Accepted solution]

Hi @JuanD 

When you note it is not functioning as intended, what do you observe happening?

Are you trying to synchronize the values, from the parent issue to be identical in the subtasks?  If so, you can instead use the Copy from Parent issue option.

If you are trying something else, would you please clarify.  Perhaps if you provide a specific example of the parent and child values, before/after change, that would help.  Thanks!

Kind regards,
Bill

[JuanD]

Hey!, that helped, thanks Bill I didn't know I can copy the parent value, I thought that function only worked for the current issue. 

Thanks a lot!. 

[Bill Sheboy]

Awesome; I am glad to learn that helped you!