Hello,
I want to capture through Automation, how much comments an issue has?
Is it possible to get a number as output for Advance Compare Condition in Jira Automation.
Thanks for help in advance.
Bhavin Acharya.
You can use {{issue.comments.size}}
and for detailed reference please visit Smart values - lists
The above should is the answer here.
Thanks @Mohamed Adel .
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@Ana Laura de Melo not sure if you ever figured this out or not but all you'd need to do is create an Automation rule with the following Edit Issue component.
For me the field is named "NC" for Number of Comments and you're just setting the field value to {{issue.comments.size}}
You can run this on a schedule or you can run it whenever a comment is added/deleted to update the field value.
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Hi,
Can anyone explain how to run the automation rule above?
If possible step by step please.
I want to count the total of all comments in a certain Service Management project.
Is this not possible through the 'Reports' via Jira?
Thanks for your help!
Kind regards,
Mattice Dossche
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@Mattice Dossche I don't believe Jira allows you to do math expressions within the Filters so I am currently using a free app called "Sum Up Reports" to actually do the math for that sort of thing. You could also export all of the issues to an Excel file and then sum the total value from the field counting the number of comments on each issue.
For example what you want to do to start (assuming you haven't done anything yet):
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Hi,
Thanks for this I've managed to setup the rule for new tickets but I'm stuck on this step for old tickets. Can you add a screenshot of your example please.
Thanks
Anil.
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