Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation Error | Move Ticket to active Sprint

Marius September 5, 2022

Hello,

i want to create a Automation.

We create once per year all Tickets. And 5 Days before the due date, the Tickets should move from Backlog to the active Sprint. At the moment, we move the Tickets manually. Therefore we want to create  a automation.

What is this error means? What should I do?
(I have no programming skills)

Automation_Error.jpg Automation_Error2.jpg

3 answers

1 accepted

1 vote
Answer accepted
Charlie Gavey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2022

Hi @Marius

To add to what Nic mentioned above, you may want to select the checkbox beside "Run a JQL search" and then add criteria to identify the issues you want the rule to run across.

Cheers,

Charlie

1 vote
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 5, 2022

It is what it says it is - your trigger does not select any issues to work on.  The rest of the automation does not know what issues it is supposed to be amending.

0 votes
Marius September 5, 2022

Hi @Charlie Gavey 

thank you.

Yes, I figured out, that i have to tick the "Run a SQL search" box.

I filled it with "project = Boardname AND reporter in (Username)"

Now it works :)

Greets
Marius

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events