Automation: Create sub-tasks for every member of a user group

[MidnightExe]

Hello Community,

I'm currently working on an automation rule in our Jira Service Management (Data Center) instance and would appreciate your expertise.

The specific requirements for the automation are:

1. If an issue is created

2. And the issue has a specific label, e.g., TODO

3. Action: For every single member of a defined user group (e.g., team1), a sub-task should be created // if its possible also assigned to that respective user.

My Question: What is the most efficient way to implement the third step creating sub-tasks for an entire group?

Thanks in advance for your help and ideas!

Best regards!

[Jayesh Raghuvanshi]

@MidnightExe 

Below is my suggesstion to follow

• Automation Rule configuration
  • set a trigger when issue is created
  • use the below issue field condition
    • field: labels
    • Condition: conatains any of
    • Values: TODO
• Get group members via Rest API
  • https://yourdomain.com/rest/api/3/group/member?groupname=team1&includeInactiveUsers=false
  • Use the above Get call 
• Advance Branching for each user
  • Smart Value - {webResponse.body.values.accountId}
  • Variable Name - groupMember
• Create Subtask for each user
  • Project: Same as trigger issue
  • Issue type - Subatsk
  • Assignee - Group member

Reference KB article: https://support.atlassian.com/jira/kb/how-to-add-group-members-as-request-participants/

If you like the suggestion kindly accept the solution.

Thanks
Jayesh R

[Mohamed Benziane]

Hi,

This should be possible, you will need to make a api call to get all users from a group : 
Setup automation rule to get all the users added in a group and then create issues and assign them to each user | Automation | Atlassian Support

[MidnightExe]

Hei, 

so it's not possible with Scriptrunner or Project Automation? Would be alot easier, rather than the option you provided