-right now I have a automation rule where when a task gets transitioned, it automatically creates a set of subtasks.
-the issues is when someone transitions to and from this state it will create a duplicate subtask.
-Is there a good way to handle the creation of this duplicate subtask/ these subtasks. One idea is to check if there is already a subtask with that name, and if so do nothing.
I understand there is a way to check if ANY subtasks exist and do nothing - this will not work here as there are already other subtasks that exist as part of the task at this point.
thank you for your help
I solved this by creating a "Related issues condition" and setting Condition to "Are not present".
@LDT , I have the exact need. I have a sub-task that gets created during a transition, but if the issue goes backwards and forward again, I dont want to create the same issue. Did you ever get this working?
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Hi, @LDTStudios
You can use JQL condition, like
issuefunction in subTasksOf(key = {{issue key}} AND summary ~ "text_you_are_looking"
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ah thank you, I will take a look into JQL conditions. Its not something I have used before. I guess I will have to check if something exists - IF NOT then create as opposed to an IF NOT - then create rule?
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