Automation - Assign a different person in a status and reassign back when status change

[Deleted user]

Hi guys, 
Here is the scenario:

We have 5 developers in our team

1. Developer A move issue to "DEV WIP" and assign him/herself
2. Developer A then change the status to "Code Review" and Jira assigns another Develper randomly (but not the original Developer A); let's say Developer B
3. When Developer B change the status to "QA Pending" (or any status really), Jira assigns it back to Developer A (who moved the issue to "DEV WIP" and assigned him/herself).

I've set up 2 rules in order to make this scenario happen:

[RULE 1] Trigger when the status change to "Code Review"

 

[RULE 2] Trigger when the status change to any other status

Now I have a problem which I cannot find a solution to at the moment... Since it is randomly assigned to a list of developers, there is a chance that it will assign to the same developer.  and it happened sometimes and we have to manually fix it. 

I have an idea that I can set a condition that checks if the automation assigns to the same assignee, and if it's true, then re-assign another person again until it's a different person; but I don't know how to implement this idea.  

Is there a better way in the Automation setting that it will skip the same Assignee?

Thanks!

[Bill Sheboy]

Hi @[deleted] -- Welcome to the Atlassian Community!

With the built-in features, I believe you would need to change from Random to Round-robin assignment.  At least that would help also reduce the chance of Random overloading one/a few Developers.

A more convoluted (and slower) work-around would be to use list-based assignment and remove the current assignee:

• call the REST API to get the people in the Developers group
• convert the list of people's accountId values into a list
• use smart value list filtering to remove the assignee
• use that resulting list as the source for the Code Review assignment and still use Random

Kind regards,
Bill