Automatic Security level based on assignee

[Quentin Ceulemans]

Hello everyone, 

I'm trying to execute a simple automation that keeps failing and i don't understand why.

I followed the Atlassian guide to create an automation tool that would set the secrurity level of an issue to the security level of the user assigned to this issue. 

https://confluence.atlassian.com/automationkb/automation-set-issue-security-level-via-automation-for-jira-1272383609.html

However when i try to apply it, i all the time have the same error popping up. "No fields or field values to edit for issues (could be due to some field values not existing in a given project):"

I checked every fields for the project, and the field "security level" exist in my fields, screens and project.

I don't how to solve this issue, does anyone have any idea?

[Ste Wright · Accepted solution]

Hi @Quentin Ceulemans 

If this is Server/DC, often the rule actor is either yourself, or a Service Account.

Whomever the rule actor is, they'd need to be a part of the Security Level you're trying to set. This is because to set a Security Level, you need to be a part of it.

That's the first check I'd do - let us know if this is the issue!

Ste

[Quentin Ceulemans]

Hi @Ste Wright 

If i understood the question correctly, i'm in the role "Administrator" and this role is present within every security level applied for each role in the workspace.

Selecting the correct security level for each task is easilly done manually on my kanban board, but the automation rule keeps failing neverthless.

[Ste Wright]

Hi @Quentin Ceulemans 

And you're the rule actor for this rule?

You can check this in rule details.

Ste

[Quentin Ceulemans]

I wasn't and now it's solved! Thank you so much.