Automated Jira Ticket from Email over API

[Ency]

Hello Community,

is it possible as normal user to have automated jira tickets creation over the rest api??

Thx in advance!

Ency

[Bill Sheboy]

Hi @Ency -- Welcome to the Atlassian Community!

I am a bit confused by your question as you are mentioning both email and the REST API...both can be used to create Jira issues:

• Your site admin could set up an email handler to consume emails and create issues
• Any user with access to a project is able to call the REST API to create issues

Kind regards,
Bill

[Ency]

The email handler is possible that´s true, but the teams decided to do that over the rest api.

Are there any examples or tutorials on how i can create jira issues which are coming over emails ?

[Bill Sheboy]

Thanks for those additional details, @Ency 

You are essentially describing custom-building your own email handler app which calls the REST API to create issues.  For questions/idea on that, I recommend searching in the developer community forum: https://community.developer.atlassian.com/

And here are some documentation links on creating issues with the Jira Server, REST API:

https://developer.atlassian.com/server/jira/platform/jira-rest-api-example-create-issue-7897248/

https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/