Automate the triggering of script (clone the created issue )whenever new issues created from email.

[Anunna Mandal]

Hi All,

We have configured the email to create issue in JIRA through Incoming mail and mail handler. But the issues created mail do not displays all the custom  fields as configured in projects's issue screen.

So we have created a script which when run through script runner, will clone the newly created issue from mail and add the required custom fields which were missing in the existing issue. 

We want to automate the process of the triggering of the script to trigger automatically whenever the mail create new issue and the script will run automatically and clone the issues. (In the created script issue is getting cloned but still working on the addition of the custom field appearing in the cloned issue and we need to provide the issue no. everytime in the script which it will clone, but we do not want to provide manually any issue no.))

Any suggestion on making the process automate will be helpful.

Thanks & Regards,

Anunna