Automate sending notifications to incident stakeholders

[Bartek Zakrzewski]

Hello,

is there a way to automate sending notifications to incident stakeholders?

We would like to have the process described under https://support.atlassian.com/jira-service-management-cloud/docs/send-notifications-to-incident-stakeholders/ to be automated, so that stakeholders automatically receive an email about each incident without the need for manual intervention.

[Marc -Devoteam-]

Hi @Bartek Zakrzewski 

The project feature Incident Management needs to be enabled and in the section Operations and the option Incident Managment the Responders option needs to be enabled.

[Jack Brickey]

Hi @Bartek Zakrzewski , it is my understanding that Stakeholders would be automatically notified with incident updates and this documentation would seem to confirm my understanding. what-is-stakeholder-communications .