Automate a popup message in transition of status

[Maia Reshef]

Hi,

I would like to automate a rule that a specific message will popup when moving to a certain status. Is that possible?

[John Funk · Accepted solution]

Hi Maia,

What type of project are you using? Team-managed? Company-managed? Jira Work Management? Automation rules cannot cause popups to happen. They can auto-transition an issue, but it will ignore any transition screens associated with the transition. 

What are you actually trying to do? 

[Maia Reshef]

Hi @John Funk 

I need a popup message or some way to validate the issue status before moving to next status. I use project jira.

[John Funk]

You can do that with a transition screen attached to the transition and then a validator on the transition. But unfortunately, not with automation. 

[Maia Reshef]

Many thanks @John Funk 

[Mahesh Shinde · Accepted solution]

Hi @Maia Reshef ,

Automation doesn't currently let you pop up a modal window for the user to work with on certain actions.

However, this sounds like a case for a workflow validator. Validators check that any input made to the transition is valid before the transition is performed.  You could add a validator that checks your story points field to make sure it has a non-zero value. When the user tries to transition the issue.

More reading about workflows and validators is available here if you need it.

Regards,

Mahesh Shinde

[Maia Reshef]

@Mahesh Shinde  many thanks for the quick answer!

I will check about validators.

Cheers

Maia