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Automate Story with Tasks instead of Subtasks in Branches

nsaleri July 16, 2024

I have created an automation to create Tasks and Subtasks using Branch and it works fine.

Screenshot 2024-07-17 114458.png

But, when I change the issue type, Tasks to Story and Subtasks to Task, then it stops working and I get this error in the Audit Log, "Given parent issue does not belong to appropriate hierarchy. (parentId)"

Screenshot 2024-07-17 115001.png

I am keeping all setting as is and just changing the issue type.

 

What am I missing?

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Y Dang_Candylio
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July 16, 2024

Hi @nsaleri

By default, Jira is set up with 3 levels of issue type hierarchy: Epic (level 1), Story (level 0) and Sub-Task (level -1)

Story and Task have the same level, so the system cannot create a Task under a Story. You should change Task by Sub-Task in the Branch 

I hope this helps!

nsaleri July 16, 2024

I suspected this! Thanks for your help.

Like Y Dang_Candylio likes this

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