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Automate Actual Start When Issue Transition

Danial Anand January 19, 2024

Hi Team, 

I am trying to create a trigger from start in which the trigger would automatically update the Actual Start Date when an issue is transition from "Backlog/Selected for Development" to In Progress? 

Thank you. 

1 answer

0 votes
Rebekka Heilmann _viadee_
Community Champion
January 19, 2024

Hi @Danial Anand and welcome to the Community!

The trigger looks like this in Automation. You can then apply conditions (e.g. for a specific project only) and Action would be "Edit issue fields".

Screenshot 2024-01-19 142839.png

Danial Anand January 21, 2024

Hi @Rebekka Heilmann _viadee_ , 

 

Thank you for the quick answer, I the suggested over the weekend and added on more conditions, however it seems like I am doing something wrong as the fields that I want to update i.e. " Actual Start and Actual End " are now picking the date and time of the status transition. 

Could you point me out on where I am making a mistake?

Thank you.

Danial Anand January 21, 2024

ASAE.pngRule Log.pngRule.png

Rebekka Heilmann _viadee_
Community Champion
January 22, 2024

Hey @Danial Anand 

Can you screenshot the Details of the Edit issue fields action? That's where the Magic *should* happen ;) 

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