Auto-selection of the user when changing the task status

[a_makharov]

Hi!

I have a custom field created by me with the User Picker type, let's call it "Testers". Now, I want to do automation so that in my project, when moving the status from "Ready To Test" to "In testing", this field is assigned the value of the user who transferred to this status.

In automation, I chose:

When: Issue transitioned From Ready To Test to In testing

Then: Edit issue fields "Testers" selected the type "Copy from trigger issue"

But it doesn't work. Tell me what to do?

P.S. if you select Assignee in automation, then there is a "User who triggered the event", in this case it works. But the trouble is that the custom field does not have such values.

[Jim Knepley - ReleaseTEAM · Accepted solution]

Hi @a_makharov 

Instead of picking from the list of values in the UI, I would try to set the field to a smart value, specifically {{initiator}} or one of its attributes.

[a_makharov]

I've tried this too, but it doesn't work.

[Jim Knepley - ReleaseTEAM]

Can you be more specific about what happened when you tried? Does the Testers field end up blank? Is it set to an incorrect name? Is there an error?

[a_makharov]

or should I do it differently?

[a_makharov]

Testers field end up blank

[Jim Knepley - ReleaseTEAM]

I would try setting the field to {{initiator.accountId}} first, and if that doesn't work try using the Advanced field editing using JSON approach.

[a_makharov]

Oh, sorry, i used smart values incorrect, {{initiator}} works right.

{
"fields": {
"Testers": { "id": "{{initiator}}" }
}
}

[Duc Thang TRAN]

Hello @a_makharov 

You need to choose the option "User who triggered the event"

Hope this can help you :)

[a_makharov]

User who triggered the event doesn't exist on custom fields

[Duc Thang TRAN]

@a_makharov  

Is strange it work for my custome user picker field  

Maybe you can try  using this one {{initiator.emailAddress}}