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Auto-Label issues at creation based on issue type

Geoff Schipske January 20, 2023

Hey Everyone - Is there way to tag an issue type with specific Labels automatically when created? For example - If I wanted any BUG created on a board I manage to have the same two labels. Can I setup the board to recognize the BUG and assign label A and label B even if the user forgets?

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Trudy Claspill
Community Leader
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January 20, 2023

Hello @Geoff Schipske 

You can use Automation for Jira to automatically set the Labels field.

https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/

However, do note that issues are not created "on a board".

A board is a way to view and manipulate issues. Boards are based on Filter Queries that select which issues to include.

Issues are contained in and created in projects. An issue can display in multiple boards because multiple boards can have Filter Queries that reference overlapping sets of issues.

So, you won't be able to set issue Labels based on the "board" being viewed when the issue is created.

You could use the same Filter Query from your board in your Automation Rule to ensure that issues that are in that board are considered by your rule. You would add your other criteria (issue type) to the rule also to affect the specified subset of issues in that board.

Geoff Schipske January 20, 2023

Thanks @Trudy Claspill 

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