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Auto Fill the "Review Findings Total" beore moving it to Closed

mummareddy supriya
Contributor
August 18, 2024

"Review Findings Total" is a field that needs to be filled manually. Can this be filled in automatically when the review is closed?

 

findinds.PNG

 

Only the findings marked "Corrected" or "Postponed" from the Review Findings are to be counted.Either we can do it through automation rules are through post function ? If any one knows please suggest me here.Thanks in advance.

1 answer

0 votes
John Funk
Community Champion
August 18, 2024

Hi Mumma,

Basically, you can create an automation that increments that field by 1 each time an issue is transitioned from one step to another based on the issue type (I think). These are all conditions to your rule. 

But your custom field needs to be a number type field if it is not already. And you should default the value to 0. 

 

mummareddy supriya
Contributor
August 18, 2024

I Configured the automation rule As shown in the below image ,while after closing the ticket ,i got one error as 

JQL condition

No subsequent actions were performed since JQL condition did not pass due to error running JQL:
"(key IN (-431) AND (issue in linkedIssues(-431) AND status in ("Corrected", "Postponed")))" - The value 'Corrected' does not exist for the field 'status'. But Corrected field was there is status. why i'm facing this error .any help should be appreciated.Thanks in advanceauto.PNG 48ae9234-e5f1-4d6c-ac38-02296dcb8fdb.jpg
John Funk
Community Champion
August 18, 2024

Is the linked issue in the same project or a different project? Does the linked issue use the same workflow as the trigger issue? 

Because you JQL is checking the status of the trigger issue, not the linked issue. 

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mummareddy supriya
Contributor
August 18, 2024

linked issue is from  the same project only

 

John Funk
Community Champion
August 18, 2024

Is this a Team-managed project? Company-managed project? Does the trigger issue use the same workflow as the linked issue? 

mummareddy supriya
Contributor
August 18, 2024

@John Funk Its a Team managed project ,Yes the trigger issues uses same workflow

John Funk
Community Champion
August 18, 2024

So I am hearing that all of the issues are in the same Team-managed project. And that all of the issue types use the same workflow. Is that correct? 

And again, I think your JQL is wrong - I think you are looking for linked issues that are in a particular status - is that correct? Because that is not what the JQL is doing. 

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