Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Auto Closing Sub-Tasks or Linked Tickets

Bryan Trummer - ReleaseTEAM
Community Champion
March 12, 2014

We have several sub-tasks tickets associated with what we call a "Parent" ticket. Sometimes the parent ticket gets closed but we don't or forget to close the sub-tasks. I want to eliminate this extra step and have any sub-tasks tickets close if the parent ticket is closed. Possibly in the future do this for Linked Tickets. Any ideas on how to achieve this for sub-task tickets?

1 answer

1 accepted

0 votes
Answer accepted
Tarun Sapra
Community Champion
March 12, 2014
Bryan Trummer - ReleaseTEAM
Community Champion
March 13, 2014

It was right there under my nose the whole time! Thanks!!

Suggest an answer

Log in or Sign up to answer