Auto Assigning doesn't Reference Most Recent Change for Some Reason

[Chris Barrett]

Hello! Sorry this is a little long.... but I have been trying to find a way to auto-assign a "Fix Failed bug back to a developer that attempted the fix and I found a decent solution. However, I am still running into a problem that I can't figure out.  

What I am doing is this: I have a custom field called "Fixed By" that automatically populates the name of the Dev who entered a value in the "Fixed in CL" field.  I then added a Post-Function to update the Assignee based on the value of the "Fixed By" field. (Fixed by "Dan" = Assigned to "Dan", for example) This works swimmingly for the most part, except for one thing... 

Here are the steps that lead to the problem:

1. Bug is assigned to Dev 1, and Dev 1 makes a fix attempt.  The bug auto-assigns to QA for regression. 
2. QA Fix Fails the issue and it automatically returns to Dev 1 (per my automation described above -- this works perfectly). 
3. Dev 1 is too busy with other things to make a second fix attempt, so they pass the bug to Dev 2. 
4. Dev 2 makes a fix, sends to QA for regression and the "Fixed By" field automatically updates to Dev 2 as it should. 
5. QA Fix Fails the bug again (it happens sometimes lol), and for some reason the bug automatically assigns to Dev 1. 

In this case I want the bug to go back to Dev 2, but for some reason Jira ignores the fact that the Fixed in CL field was more recently updated by a different person the second time around. I don't know if there is a solution to this... it almost feels like an unintended bug to me.  Any thoughts or suggestions would be greatly appreciated. Thanks! 

[Ste Wright · Accepted solution]

Hi @Chris Barrett 

Can I confirm if this is Cloud or Server/DC?

And what Automation functionality are you using for this? Is it native Automation?

Ste

[Chris Barrett]

@Stephen Wright _Elabor8_ This magically started working for me without me having to change anything. Not sure what happened but I'll take it. 

Jira is now working as I expect it to. Here is what it is doing, just in case anyone else finds this and is interested. 

When the bug is marked "Fixed" by a Dev they are required fill out a "Fixed in CL" field, and a custom field called "Fixed By" automatically populates with the person that changed the Fixed in CL field.  The bug then transitions automatically to Test for regression using a "reassign to reporter" automation.  QA  performs regressions, and the bug fails and needs to go back to Dev.  At this point I use a Post Function that checks the "Fixed By" field and automatically assigns back to that person when the bug transitions to Fix Failed. 

[Ste Wright]

Glad to hear this fixed itself :)

Ste