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Audit log does not show the name of Author when the activity is related to User Management

Nishant Taksande
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April 2, 2020

Settings \ Audit

Audit does not show the name of Author when the activity is related to User Management instead it shows "JIRA" in the author column

-- User addition/deletion directly affects monthly billing.

-- I removed a user to manage my monthly billing and somehow it was added back just one day before the bill was generated.


Is there a way i can figure out who did it ?

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Tina Ready
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July 1, 2025

Can't see Nishant got an answer on this.  Interesting as I suspended a user on JIRA Cloud.  After a few months I can see in the audit log this user has been reactivated by 'JIRA'.  I'm the administrator and I did not reactivate this user.  Is this potentially a bug in JIRA?  The individual (along with others) were suspended as they no longer work as a partner for the company and so would be wrong to still have access to the project information we are actively working on. I've obviously suspended this individual again.

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