Atlassin guard is deativating

[Jukka_latvala]

Hi,

Our Atlassin Guard is expiring 8.7.2026. How can we re-activate it?

BR,
Jukka

[Nikola Perisic · Accepted solution]

Hi @Jukka_latvala 

To reactivate a subscription, do this:

1. Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

2. On the Subscriptions page, select the Inactive tab.

3. Find the subscription you’re looking for and select Reactivate.

4. Review your subscription details and select Continue.

5. Review your billing details. If they weren’t added before, you can add them now. If you select or add a new payment method, all subscriptions billed together in the same billing profile will be moved over to the new payment method.

6. Select Confirm.

[Jukka_latvala]

Hi Nikola,

your suggestioin is probably right, I am just hesitated to give any payment method, since this is not my normal work to handle Atlassian subscriptions.

BR,
Jukka

[Jukka_latvala]

Hi again,

I am also not a billing admin. And frankly speaking, I don't know who is this person who is marked as such.

BR,
Jukka

[Arkadiusz Wroblewski]

@Jukka_latvala 

So first, maybe figure that and go from there :) 

[Jukka_latvala]

Hi again,

I have contacted our system experts who deal with subscriptions. Let's hope, they can solve the issue before next Wednesday.

Thank you for your support!

BR,
Jukka

[Arkadiusz Wroblewski]

@Jukka_latvala 

Also, if you have any Problems, in addition to what mentioned @Nikola Perisic you can always reach out to Atlassian Support: Pricing, Billing, & Licensing | Atlassian

Best,

Arek🤠