Atlassian Access user login behavior

[Baris Sehitoglu]

If a user has an external account on page.atlassian.net  but also has an Azure AD user (which will be merged by Atlassian Access), will this user be able to login with SSO (Microsoft) AND with the credentials from the external account or just with SSO?

Thanks

[Ste Wright]

Hi @Baris Sehitoglu 

As far as I know, they'll only be able to login via SSO. Once SAML/SSO is setup, it takes over the access process for any user using a verified domain.

I find this is a useful help page for configuring SAML/SSO, with a good amount of information.

Ste