Assistance Needed with JIRA API Data Extraction( get list of organizations -> Users )

[OTT Subscribe]

Hello All,

I am in the process of exporting data from JIRA using API calls and have successfully extracted the Project List using the following endpoint: [https://api.atlassian.com//rest/api/2/project].

However, I am encountering difficulties in obtaining the following data:

1. **Organizations List from Each Project**
2. **Customer Details under Each Organization**

If anyone has experience or knowledge in extracting these specific data points from JIRA, I would greatly appreciate your assistance.

Thank you in advance for your help!

Best regards,

[Robert Wen_Cprime_]

Hello @OTT Subscribe ! Welcome to the Atlassian Community!

I think you need to take a look at the REST API for JSM, as customers and organizations are part of JSM.

This link may help.

https://docs.atlassian.com/jira-servicedesk/REST/4.15.0/#servicedeskapi/organization-getUsersInOrganization

[OTT Subscribe]

Hi @Robert Wen_Cprime_ 

I appreciate your assistance! I wanted to discuss the retrieval of organization data using the `GET /rest/servicedeskapi/organization` endpoint. Currently, this endpoint pulls data across all projects, but my requirement is to obtain results based on specific projects.

Thanks again!

[Robert Wen_Cprime_]

I can't see it on any of the calls.  I don't think it's possible.

[OTT Subscribe]

Thanks @Robert Wen_Cprime_