Assigning all users in a group a subtask with automation

[Gregg]

Hello everyone,

What I want to do is when a issue is completed, have an automation to create the same subtasks based on the amount of users in a group and have all the users in a group assigned this subtask. Is this possible to do with just the Jira automation, or do I have to download a plugin to do this?  

[Ash Yadav]

Hi @Gregg welcome to the Atlassian Community! 

Depends, you can have automation create a sub-task upon issue being transitioned to done/resolved and assign it to a particular user. 

What I don't get is why you want to create identical sub-tasks? Can you elaborate on that a bit further please?

Furthermore you can't assign a group to a single sub-task either, only a single assignee. 

Looking forward to hearing from you. 

Kind Regards, 

Ash 

[Gregg]

Hello Ash,

Thanks for your input. I will try to explain this the best way I can. We have a procedure that gets completed. Once that procedure gets completed, I would like everyone on our team which is about 25 users in a group and then 25 subtasks to appear, showing they understand that procedure, and comments and fixes they may add to the original ticket. The end result is that 25 subtasks appear and one of the users in the group of 25 has one of the 25 subtasks. If I add a 26th user to the group, then I want 26 subtasks without adding the rule manually.  I understand that something like the confluence runbook might be better for this but this is what needs to be done for now.   

[Bryan Agito]

Hi Gregg,

I am having the same situation, did you manage to make this work?

[Randy Reddekopp]

Same issue here.

We have some training and competencies that staff need to sign off that they have completed which we were hoping to track in Jira alongside how much time it took them.

I envisioned having a parent ticket that describes and links to the training course (or attach source material) and then assign a subtask to everyone on my team to get them to "complete" on their own.

I can't figure out a way to make this work with existing automation but it sure would be nice to be able to loop through a list of users and create a subtask for each of them!

[Gregg]

I did not make this work the way I wanted but instead I did this. I just made an automation rule from one status to the next and manually had to put all the users in Jira to be assign a subtask for the training. Its cumbersome but it did the trick. If the a new user comes in you can copy the preexisting rule and just add the user under assignee or if you need to remove a user also needs to be done manually. I would like to see a fix for this in the future as in adding a group instead of just one user.