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Assignee disappears

Abdirizak Obsiye
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April 17, 2020

On a project, on the active sprint page, the assignee disappears from the ticket when shifting a ticket across the board e.g. from ready to in progress to done.

the shifting the ticket across the board is a dragging and dropping process.

Any ideas on why?

 

Thank you

2 answers

0 votes
Mohamed Benziane
Community Champion
April 17, 2020

As @John Funk says, you must have a transition that clear the assignee field. Try to update an issue by open it and change the workflow status to see if you have the same behavior.

 

Hope this helps

0 votes
John Funk
Community Champion
April 17, 2020

Hi @Abdirizak Obsiye - You might want to check the transitions to each of those statuses in your Workflow to see if the assignee is getting cleared there. 

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