Assign specific issue to specific group.

[sravani vennapusa]

I want to assign Bug(issue ) to Bug assignment group not specific user but to the whole group. Please suggest me on this.

Thanks.

[Marc -Devoteam-]

Hi @sravani vennapusa 

As the assignee field can only hold a single value, you have 2 options.

Crate a new custom field based on a group picker and make sure to have groups where all related users are part of, or have a user in the system that has an DL email address, so all users of the DL get the notifications. then assign the issue to this user

[Stephen_Lugton]

@sravani vennapusa 

As other have said, you can't 'assign' an issue to a group, but you can assign it to a team:

Jira has functionality to create Teams that you can assign individuals to, and there is a system field 'Team' that may be available on work items by default.

Once you have set up a team, which can be done either from the 'switch sites or apps' dropdown menu (the four small squares at the top left of the screen), or from the 'Team' field itself, you can add individuals to the team.

You then can set up a filter with JQL something like

"Team[Team]" = TeamName

where you can select TeamName in the filter box from available names, otherwise you have to use the ID e.g.

"Team[Team]" = 9ab1685a-2484-43f1-bb61-0fcb9c3adc09-41

which can be shortened to the last part e.g.

"Team[Team]" = 41

You can now set up a board using this filter, along with any other filter elements, e.g.

"Team[Team]" = TeamName AND issuetype = Bug AND project = MyProject

This filter can then be used as the filter for a board that the members of the team can pick up unassigned tickets.  You can also use this as a quick filter on your backlog so that the team can see which work items are assigned to that team and pick up any unassigned tickets from the backlog.

[Joe Pitt]

As @sravani vennapusa said you have to do a work around. However, from my long history going back to 2006, assigning to a group often means the issue isn't worked because it doesn't show in the 'assigned to me' list.