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As an administrator, how does one authorize the Atlassian CLI (acli)?

brian
January 21, 2026

I'm trying to use the Atlassian CLI via oAuth. I got an error stating:

Your site admin must authorize this app for the site "<site_url>" before the app can access your account.

I've worked with our administrator, via screen share, to try to authorize the CLI, but we haven't been able to find it in the location specified by the docs at https://support.atlassian.com/atlassian-cloud/kb/your-site-admin-must-authorize-this-app-error-in-atlassian-cloud-apps/

What do we need to do to get this app to show up? Has it been renamed, perhaps?

3 answers

1 accepted

1 vote
Answer accepted
Florian Bonniec
Community Champion
January 21, 2026

Hi @brian 

 

Not sure but on my side, I just try to authenticate as an admin, approve it and it's then available for others. It's the process for 3LO not sure about acli. It will then be listed in Connected Apps for the site.

 

Regards

brian
January 21, 2026

Going to try that shortly.

Edit: it worked on my dev instance. Will accept as soon as it works in prod.

2 votes
Rohit Utukuri
Rising Star
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January 21, 2026

Hi @brian ,

Welcome to the community. 

There might be a better way to find the Connected apps, but here is how I was able to find it on my instance: 

1. Click/Expand on "Apps" from the admin.atlassian.com portal. 

2. Click/Expand "Sites", select the site. 

Connected apps should be on the left hand side menu. 

brian
January 21, 2026

I was able to find connected apps, but the Atlassian CLI is not in the list.

0 votes
Dayanand Biradar
July 7, 2026

To get started, authorize the Atlassian CLI (ACLI) application using an Org Admin or Site Admin account. Once the ACLI application has been authorized, other users can authenticate and use ACLI without requiring additional app approval.

Steps:

  1. Create a new API token using your Org Admin or Site Admin account.
  2. Install ACLI on your laptop by following the Atlassian documentation: Install Atlassian Command-Line Interface (ACLI).
  3. After installation, follow the instructions for your operating system (Windows, Linux, or macOS). The examples below use Windows commands.
  4. ACLI supports multiple authentication methods:

Option 1: Authentication Using an API Token

Basic authentication requires an API token. You can generate an API token for your Atlassian account and use it instead of a password.

Reference: Manage API tokens for your Atlassian account

Steps:

  1. Generate an API token from your Atlassian account.
  2. Run one of the following commands to authenticate with ACLI:

 CLi authenticate .png

  • Authentication using API key

API keys allow you to manage your organization. All admin commands require an API key. Understand how to create an API key

  • Authentication using OAuth (Must be done to authorize CLI app then you can see it in connected app section).

Use OAuth to grant app access and create integrations with Atlassian cloud products. Understand OAuth and how it can be implemented

  1. Run the following command to authenticate with Atlassian CLI:

acli jira auth login --web

Your web browser will launch, prompting you to choose a site for authentication.

  1. Once you select Accept, a success message will appear in the browser. You can then close the tab and go back to the terminal to finish the authentication by selecting a site.
    You must select the same site in the terminal that you selected in the web browser.

Hope this helps all!

 

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