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As an admin, how do I get access to System Fields?

Michelle Medina
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September 10, 2021

As an admin, it seems like I don't have access to System Fields. I'm trying to add default values to the Description field for the Bug Issue Type. I've tried following this documentation but I don't have access to System Fields. https://confluence.atlassian.com/adminjiraserver/configuring-contexts-and-default-values-for-the-description-field-1047552727.html

Any help on how to view all System Fields would be great, thanks!

1 answer

4 votes
Jack Brickey
Community Champion
September 10, 2021

System fields are locked in Cloud. The article you referenced is for Server.

Jack Brickey
Community Champion
September 10, 2021

You could consider using automation to add any redefine text to the description after the issue was created.

trigger - issue created 

condition - type = bug

action = edit issue description 

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