Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Are we able to attach a screenshot or video during creating bug on the slack using Jira integration

Eldin Semovic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 24, 2020

I've integrated Slack and Jira. During creating a new ticket on Slack I am not able to attach a screenshot (s) or video. Actually I don’t have an option to attach something. I would like to check with you, do we have an option to attach a screenshot or a video while creating a new bug via Slack to Jira.

SlackAndJira.png

Best regards,

Eldin

3 answers

1 vote
Artur Owczarek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 7, 2022

Have you abandoned this topic? It looks like essential for many organizations to use this integration well :)

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 8, 2021

Hi @Eldin Semovic , welcome!

Thanks for asking about this. While most fields on the screen are customizable now, attachments are a bit different than the rest of the text-based fields available in Jira and the issue create dialogue. We've created a new feature request on our public Jira instance to track adding attachments specifically: API-368 Allow attachments to be added when creating an issue from Jira . Watching that feature request is the best way to be kept in the loop about attachments from Slack to Jira.

Cheers,
Daniel | Atlassian Team

0 votes
Tinker Fadoua
Community Champion
December 24, 2020

@Eldin Semovic 

I really don't recall seeing that feature in Slack

Best,

Fadoua

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events