Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Approval Tab on Custom Workflow

nisha June 25, 2020

Hi Team,

I have created a sample Classic Business Project on JIRA.
I created a custom workflow as per our requirement . But i am not able to add the Approval option to the transitions.

My requirement :
When the Transition status is set from Review to Approve ,the approver should get notified & he should be able to Decline or approve the Request .
But i am not able to set the Approve or decline Option on the Workflow transition.I have followed the below link but it seems to be not working as expected
https://support.atlassian.com/jira-service-desk-cloud/docs/add-an-approval-to-a-workflow


If someone can help me how to figure out..It will be very Helpful
Thanks in advance

1 answer

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
June 25, 2020

Hi @nisha ,

The documentation you followed is for Jira service desk, that might be the reason. Please check below link for Jira Software.

https://community.atlassian.com/t5/Jira-Questions/Workflow-with-Approval-s/qaq-p/339

nisha June 28, 2020

Hi @Mehmet A _Bloompeak_ ,

Thanks for your answer .
the link you provided is to configure conditions to transitions which i was able to configure earlier as well.  but i need to configure Multi Approvers option( the transition should be executed only after all the Approvers approve the task or requirement or testcase) 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events