Alternative to CCC Last Comment

[Scott Derderian]

Hello!   We are looking for alternatives to the CCC Last Comment add on that we've lost when we migrated from Data Center to Cloud.

We thought about creating a custom field that would house this data, and populating via a simple automation.   However, given the size of our instance and the number of issue updates made daily (approximately 3,900), we could potentially run into throttling or rate limiting issues relatively quickly.

The only marketplace application that I found that may suffice would be last comment field for JIRA (https://marketplace.atlassian.com/apps/2499259263/last-comment-field-for-jira?hosting=cloud&tab=overview ) - but that comes at a cost of approx. $25K for our instance, and does not provide RestAPIs.

Has anyone else come up with a solution for this that they would be willing to share?   TIA.

[Habib__Plugio__]

Hi @Scott Derderian 

I'm fairly sure that $25K is a pricing mistake on the listing, not the intended price.

I'd email the vendor and ask them to correct it — and while you're at it, ask how the app performs at your scale.

[Aaron Pavez _ServiceRocket_]

Hi @Scott Derderian 

For this is going to be either an automation (hopefully you are on premium) or a 3rd party app like JMWE or scriptrunner (so you can do more than copying the comment. not like the other app)

Regards, Aaron

[Scott Derderian]

Thanks Aaron for the quick response!   We are on Enterprise and own both of those add ons.  I was hoping not to implement at the workflow due to the potential admin overhead.