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Allowing specific users to move the ticket to next stage

Kaushal Kumar Singh February 7, 2025

Hi Community,

There are of 5 specific users who can create an issue in a project.

The reporter (out of 5) cannot move own ticket to next stage, only the rest of 4 users can do this.

considering the reporter is also part of this list of 5 users who can move the ticket, how can this be achieved?

1 answer

1 vote
Trudy Claspill
Community Champion
February 7, 2025

Hello @Kaushal Kumar Singh 

Welcome to the Atlassian community.

What type of project are you using? Get that information from the View All Projects page under the Projects menu.

You can implement this by adding Conditions to each transition in the workflow used by the project to limit who can execute the transition.

This page includes information about that.

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

Kaushal Kumar Singh February 7, 2025

Hi Trudy,

I am using a Company Managed project type.

I configured one part of this using ScriptRunner.

user.accountId != issue.reporter.accountId)

 But for the other part where only selected people can move to next stage apart from the reporter, is something I am looking for.

Trudy Claspill
Community Champion
February 7, 2025

Where have you added that script?

Is the script not working as you expect?

The parenthesis at the end seems like it would be a syntax error.

 

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