All the items in Done were missing

[Haofei Shi]

Hi guys,

We found all the items we have moved to "Done" category are missing across all the projects. But the "To do" and "In progress" have no problem. Any idea what happens?

[Trudy Claspill · Accepted solution]

Hello @Haofei Shi 

Welcome to the Atlassian community.

What pages are you viewing where you notice the issues have disappeared?

On Board displays there are settings to hide items that are in the "done" (right-most) columns to reduce the clutter on the boards.

The issues still exist though. You should be able to see them by using the Advanced Issue Search page to search for them, or the Issues/List option that is available in the navigation options when you are viewing a project/board.

[Haofei Shi]

OK. I found them. Thank you!

[Trudy Claspill]

Great!

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