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All licenses for plugins disappeared. Can're re-subscriibe

Tom Pabich
Tom Pabich
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February 13, 2024

My licenses disappeared for some reason/ It shows "Unlicensed" for all apps.

For some of them I was able to re-subscribe, for others, like BigPictire, when I hit "Free trial" I'm getting: Unfortunately, we couldn't complete your subscription to BigPicture at this time. Try again later.

BigPicture support told me that the license looks good on their end. How do I make it work again?

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Brant Schroeder
Brant Schroeder
Community Champion
May 23, 2024

@Tom Pabich welcome to the Atlassian community

Were you able to get this issue resolved?

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