Aggregating status and assigning teams to tickets marked as "Done"

[Gurpreet Bhachu]

Would like to aggregate status as SQL allows into a defined name and currently cannot assign a team to tickets which are marked in "Done" status for an Epic.  Tickets should have the ability to allow assignment of team(s) regardless of the status.

[Gurpreet Bhachu]

For the first part, that can be disregarded, I found a way to do that, which i required since i was reporting which ones were winners/loosers.

This is another reason why i want to aggregate since i am reporting a few different things on my dashboard. 

One is that I am trying to show Wins/Loses based on labels i used on the tickets since there is not a defined field where i can enter that for A/B tests we ran.  The chart allows to order by a predefined field which had "Teams" as one.  Currently I am showing breakdown of winners by team, but actually just want to show percentage of tickets that were winners vs loosers on the pie chart which would require aggregating the underline data (labels) as either winners or loosers.  In SQL this would not be a problem but dont see how I can do that using jql. 

Hope that helps in provide additional details of what i am trying to accomplish and if there ismt currently a way to do it.  Can this be added as a feature in any upcoming releases.  Would make things a lot eaiser for TPMs to be able to aggregate based on what they want to show on the dashboards and not try and use a one fit all solution.

[Nic Brough -Adaptavist-]

I am sorry, but the first part of your question does not make sense:

>Would like to aggregate status as SQL allows into a defined name and

Aggregate where?  Aggregated status is nonsense because it tells you precisely nothing about what is happening.  The only aggregation that makes any sense is to automate the Epic status, such that it says "to do" when all the issues linked to it are open and not started, set it to "in progress" when one of them is started, and set it to "done" when all the stories are done.

>currently cannot assign a team to tickets which are marked in "Done" status for an Epic. 

Why would you assign something to someone when they don't need to do anything about it?  Surely you should have assigned it to them when they did need to do something about it?

[Benjamin]

HI @Gurpreet Bhachu ,

Just to clarify. Why would teams need to be assign a ticket that has been completed or Done?  When the ticket is completed, there shouldn't be a need to assign. 

There is no option to aggregate status into a define name like SQL. If you want to search multiple statuses in one filter, this can be done.

-Ben