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After uploading the hello world connect tutorial, I get an error

megancutrofello
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August 30, 2023 edited

Hello, I'm trying to complete this tutorial.

I've been able to:

- view my atlassian-connect.json hosted on the ngrok URL, and accept the warning page that comes up
- view GET requests in my command prompt for both http-server & ngrok each time I open that url directly, and when I "upload a new addon" in Jira
- open both my atlassian-connect.json & helloworld.html at the correct localhost addresses
- successfully upload my addon to Jira itself
- see it listed in the Apps dropdown.

 

However, when I go to actually *view* my addon, all I get is a loading circle and then it says "Something's gone wrong" and I should contact Atlassian support.

 

Has anyone seen this before? Any idea what I might be doing wrong? Thanks!

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Sayed Bares _ServiceRocket_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 30, 2023

@megancutrofello welcome to Atlassian community.

I suggest raising this question in https://community.developer.atlassian.com/ as it is a more suitable place for developers. 

megancutrofello
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 30, 2023

ah got it, reposted there. thanks!

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