Adding third party apps to sandbox

[James Noble]

We have a 3rd party app that we use in production today - it's a paid app (Xray). I've just shifted from Standard to Premium Jira licences, and so we've now got a Sandbox. I'd love to have Xray available in my Sandbox, but I'm really struggling on how to get this done.

Atlassian's own instructions don't appear to be helpful - going to the administration section of the Jira Sandbox, and looking for Apps > Explore Apps, then choosing the app and clicking "Add to Sandbox" - that flow appears to have changed, and so those instructions don't assist at all (although I'm happy to be corrected).

Obviously I can just add the app in the Sandbox by clicking the "try for free" - but that feels like I'm going to generate another quote. And the instructions from Atlassian say I should be able to add it to a Sandbox that is linked to the primary site where we pay for the app.

Any advice would be hugely appreciated.

[Mohamed Benziane]

Hi,

Based on the documentation and this article below, you just have to install the app in the sandbox, 

Managing Apps in a Sandbox Environment: Your Essen... - Atlassian Community (question 3)

[Aron Gombas _Midori_]

@James Noble I am not familiar with sandboxes, but app managed was moved from Jira/Confluence/etc. to the site level and can be accessed from admin.atlassian.com!

Maybe apps in sandboxes are managed in the same location, it may worth a try.

https://support.atlassian.com/security-and-access-policies/docs/manage-your-users-third-party-apps/