Adding custom user attribute to custom field on a ticket.

[John]

Hey there,

There may be an easier solution to this, or I am just using the wrong keywords, however this is my problem at the moment.

For each of our users we have a custom attribute named 'Company' which is populated with, you guessed it, the users company.

I have a custom field created with the same name, I would like to pull the user custom attribute and place it into the ticket at the point it is logged.

Is there a "simple" way to do this?

Cheers.

[Nic Brough -Adaptavist-]

No "simple" way, you'll need to write a bit of code to do this (of course, I'd reach for the script-runner to do it).  The code is relatively simple of course, read user, get property, stick in custom field.