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Adding contractors to a single project

Mark Herschberg
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July 17, 2024

I have multiple project boards in Jira. For one board, let's call it Board Alpha, I want to invite contractors. The should only have access to this board and only for certain ticket permissions. The should not have access to other boards.

I've tried to follow the article 
https://confluence.atlassian.com/cloudkb/how-to-restrict-project-access-for-teams-in-jira-cloud-953142266.html

and 

https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/

 

 

I created a group Alpha Contractors and add a contractor (and my personal account as a test). So it has two users.

I went to Board Alpha and in the project permissions gave Group Alpha browse Projects permission (this is on the specifi board so I think it will only allow access to this board) and gave this group various permissions under issues and comments.

However from my personal account (not my word account which is an admin) I still can see any board. I can't figure out what step I'm missing.

2 answers

0 votes
Trudy Claspill
Community Champion
July 17, 2024

Hello @Mark Herschberg 

Welcome to the Atlassian community.

Permissions apply to a project, not a board. If the user has the Browse Projects permission in a Permission Scheme then they will be able to see all the projects that use that Permission Scheme. In addition, if there are any Team Managed projects in your system permissions to see those projects (and their associated board) is handled in each of those projects. So you would have to ensure that the users did not have permissions in each Team Managed project.

The ability to see a given Agile board is based on the permissions for the underlying projects plus the Sharing Permissions set up for the filter used by the board.If you don't want the users to be able to see other boards you need to make sure that the filters for those boards are not shared in a manner that would enable the users to see those boards.

Refer to https://support.atlassian.com/jira-software-cloud/docs/manage-filters/#Update-permissions-of-a-filter

Trudy Claspill
Community Champion
August 4, 2024

Hello @Mark Herschberg 

Were you able to solve your problem with the guidance we provided?

If not, please let us know what additional questions you have.

If you were able to solve your problem, please consider clicking on the Accept Answer button to mark your Question as Solved.

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 17, 2024

Hello, Good day. You need to check the existing project permission as well (both Team managed and company managed projects). Following link will guide you with the steps. https://confluence.atlassian.com/jirakb/need-to-restrict-external-user-access-to-one-specific-project-1116279104.html

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