Adding a check box

[Former user]

Hi Guys, 

i'm having trouble creating a check box in Jira 

im not technically minded so if i could please have a simple answer it would be appreciated 

thank you

[Yogesh Mude]

HI @Former user

Welcome to the community!

i'm having trouble creating a check box in Jira 

Are you looking for checkbox custom field? if not, then please elaborate the problem.

[Former user]

hi Yogesh, 

thank you for your quick response... 

i have created a request form for users to complete when sending information to us however i need to add a yes/no checkbox onto the form through the visible fields... 

can you assist?

[Former user]

also to answer your question above - yes im chasing a checkbox custom field?

i look forward to your reply

[Yogesh Mude]

HI @Former user

go to admin -> custom fields, and select checkbox type, provide the field name and yes/no values and create it.

[Former user]

Hi @Yogesh Mude

i dont have custom fields in my section?

i currently go to admin -> Request Tyes -> choose the request form -> add Field -> from here i only have a limited number to select and no custom field available?

[Yogesh Mude]

HI @Former user

First you need to create this check box field in jira using admin menu and add the respective field to create issue screen on that respective issue type.

Once you done this then only this check box field will be available into Request Tyes -> choose the request form -> add Field page.

https://confluence.atlassian.com/jirakb/list-of-supported-custom-fields-for-request-types-in-jira-service-desk-customer-portals-867182673.html