Add attachment to issue with jelly script - how to?

[Rumceisz]

Hi All,

we are in trouble because we have migrated some projects from JIRA to another JIRA instance and none of the attachments loaded. We checked many times: the attachmetn folders are in their proper place.

We tried the following Jelly script but it fails everytime we run:

<JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.JiraTagLib">
<jira:AttachFile key="KEY"filepath="C:\home\jira\app\jiraHome5.2.8\import\attachments\KEY\10006\dsfsd.pdf" option="override"/>

</JiraJelly>

The error message is the following:

Error: <JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.JiraTagLib">
Exception: org.apache.commons.jelly.JellyTagException: null:2:0: Unable to make temporary copy of file.
java.io.PrintWriter@3f937025

Could you please give advice?

Thanks in advance,

Rumi

[Nic Brough -Adaptavist-]

That can happen when the user Jira is running as can't read/write the directory the file is in or the file itself.

Can you check the directory and file permissions on the server for that file?

If they are ok and Jira has full read/write, then you might try escaping the \'s in the path - you might need \\ instead of \