Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Actual Start Time and Actual End Time can't enter manually

Chathura Wijeratne
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 22, 2022

Previously when we are recording an issue, we were able to enter the Actual Start and End Time manually. Now since yesterday (2022.03.21) observed that only half an hour intervals can be selected and can't enter manually. For example, X issue is started at 9.05am and the user resolved it by 9.15am. Now in JIRA we only can enter the Start time as 09.00am and the end time as 09.30am. This shows totally different performance. With this, we will not able to monitor average resolution time and users' performance.

 

How we can resolve the above issue?

1 answer

0 votes
Ste Wright
Community Champion
March 26, 2022

Hi @Chathura Wijeratne 

Can I clarify...

  • Are these custom fields?
  • Where are these fields being utilised?

A screenshot would be greatly beneficial here so we can see the behaviour :)

Ste

Suggest an answer

Log in or Sign up to answer