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Account Login and Email Issues

team_projects
January 15, 2026

Company: MTSC
Organization domain: mtsc.co.th

We no longer have access to the original Organization Admin account.
The previous administrator has left the company, and we cannot manage
organization-level settings such as Sites and Organization Admins.

We would like to request Organization Admin access to be assigned to:
team.projects@mtsc.co.th

2 answers

1 accepted

0 votes
Answer accepted
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 15, 2026

Hello @team_projects 

Welcome to community :) 

This is handled by account team and we have raised a ticket on your behalf as this would need some checks from their end.

The ticket details would have been sent to your email.

Thank You,

Prachi

0 votes
Trudy Claspill
Community Champion
January 15, 2026

Hello @team_projects 

Welcome to the Atlassian community.

You will need to contact Atlassian directly. As a user community we don't have the access to help you.

Complete the form available at the following site. You may need to click the Need more help option below the URL entry field.

https://www.atlassian.com/company/contact/purchasing-licensing#/

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