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Access denied to Jira Free Plan

Arindam Roy
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July 27, 2023

Hi,

 

I was trying to log into my Jira Free Instance but I'm getting this error "<my username>@gmail.com doesn't have access to Jira on forzephyrtesting.atlassian.net."

 

Any help how I can get back the access?

1 answer

0 votes
Dan Breyen
Community Champion
July 27, 2023

Hi @Arindam Roy welcome to the community.  I would contact support @ support.atlassian.com then click 'Contact' in the upper right and then from the dropdown there should be a link for Billing and Licensing (or something similar to that).  The Support folks should be able to help you with this.

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