Access denied You do not have the correct permissions to view the page: My work Please request acce

[Nick Kusters]

After configuring Tempo Timesheets, I cannot open the 'My Work' panel. 

The message I get is:

Access denied

You do not have the correct permissions to view the page: My work

Please request access from your Atlassian Cloud administrator.

[Deleted user]

Hi @Nick Kusters,

Can I confirm that you have the following permissions: 

• Work On Issues
• Browse Project

https://tempoplugin.jira.com/wiki/spaces/TEMPO/pages/172785876/Troubleshooting+a+No+Access+message

https://tempoplugin.jira.com/wiki/spaces/TEMPO/pages/172785875/Permissions+to+view+worklogs

Hope this helps

[Nick Kusters]

Yup, I’m the Admin that created the site, under those rights, administrators are listed.

[Deleted user]

I would contact Tempo Support as they will be able to offer comprehensive support.

[Christoph Rosse]

have you had any luck with this?
I'm running into the same issue as an adminitrator

[Nick Kusters]

Uninstall the plug-ins then install the trial again; is an error with acquiring a license.

[Christoph Rosse]

Thanks actually the problem was that my jira trial licence was expired.