Community
Products
Jira
Questions
A Jira user doesn't "see" a project

A Jira user doesn't "see" a project

Hi,

I have a problem with a Jira user.

I added this user to a Jira project A (in the People tab); after that he didn't see the project A itself. He was already associated to another project B in the same manner of A and he saw the project B.

I compared the A and B project configurations, but i didn't find any differences.

Do you have some suggestions or some checks I can do?

Thank you, regards,

Alessandro

3 answers

0 votes

The user sees the filter associated with the board (I used the "Log in as user' functionality and checked this feature).

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

The project has a scrum board related to it.

The user can not see this board and the sprint associated.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

Hello,
Where the user can not see the project?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Kindly make sure that the user can see the filter which is defined for the board

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

When you added the person to project A to which role did you add the user? Does the role have browse permission for the project?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

TAGS

Community showcase