Tried Add-on Steps as well as
GRANT SELECT,INSERT,UPDATE,DELETE,CREATE,DROP,REFERENCES,ALTER,INDEX on <JIRADB>.* TO '<USERNAME>'@'<JIRA_SERVER_HOSTNAME>' IDENTIFIED BY '<PASSWORD>'; flush privileges;
but no result
still 500 error page when we click on the link
The error 500 is a quite generic one. It could be related to a database issue but just from getting this error it is hard to say if the query you executed on the database is of help or not.
The log files of Jira (atlassian-jira.log) will guide your way to trouble shoot the error.
Without knowledge of the contents of log files and your setup it is nearly impossible to state what the error 500 is caused by and how it can be fixed.
Cheers,
Daniel
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